Privacy Policy – Protecting Your Information at www.drivebot.co.uk

www.drivebot.co.uk may collect the following information when you visit or use the website or related services:
- Driving‑licence number and theory‑test certificate – required for the auto‑booking service.
- Name and residential address – required when no existing DVSA appointment exists and www.drivebot.co.uk must create a new booking on your behalf.
- Email address and phone number – used to send booking confirmations, cancellation alerts, and service messages.
- Usage data & analytics – such as device type and browser collected via cookies and similar technologies.

Information collected by www.drivebot.co.uk is used to:
- Provide, maintain, and improve services and user experience.
- Process transactions and send transaction‑related communications (e.g., booking confirmations or refunds).
- Personalise content and recommendations based on driving‑test centre preferences.
- Detect, prevent, and address technical or security issues.

www.drivebot.co.uk does not sell personal information to third parties. Information is shared only: With service providers that enable core functionality (payment processors, email/SMS gateways, cloud hosting), under strict confidentiality agreements. When required by law or to protect the rights, property, or safety of users or others.

www.drivebot.co.uk uses technical and organisational measures to safeguard personal information. While every effort is made to keep information secure, no method of transmission over the Internet is completely secure, and absolute security cannot be guaranteed.

www.drivebot.co.uk employs cookies and similar technologies to remember preferences, analyse traffic, and improve the website. You can disable cookies in your browser; however, some features may no longer function as intended.

You may access, update, correct, or delete certain personal information at any time by contacting www.drivebot.co.uk at info@drivebot.co.uk.

Marketing communications: If you prefer not to receive promotional emails or SMS messages from www.drivebot.co.uk, click the “unsubscribe” link in any marketing email or reply “STOP” to any promotional SMS. You can also email info@drivebot.co.uk with the subject line “Opt‑Out”. Transactional messages (such as booking confirmations) will still be sent when necessary to deliver the service.

‍Analytics & cookies: Most browsers allow you to refuse or delete cookies. You can also install the Google Analytics Opt‑out Browser Add‑on (tools.google.com/dlpage/gaoptout) to prevent Google Analytics from using your information.

‍Automated booking & cancellation monitoring: You may disable the auto‑booking and cancellation monitoring features at any time from within your dashboard or by emailing info@drivebot.co.uk.

We may update this Privacy Policy periodically. We will notify you of any significant changes via email or by prominently posting a notice on our website.