Refund Policy -  Our Cancellation and Refund Terms

Subscription fees are only refundable as specified under our Money Back Guarantee. The auto-booking feature is an one-off service. Once the appointment is booked as requested, the service is considered  fulfilled and can't be refunded.

For notification and auto-booking subscription users:

- Notification subscribers: Full refund within 48 hours of subscription.
- Auto-booking subscribers: Refund and cancellation are available after 7 days without any appointment booked. For users who don't have an existing appointment before using our service, the DVSA fee is also refundable if you want us to pay on your behalf before the appointment is booked. However, if the bot books the appointment, you can't request a refund, but you can still use the auto-booking features up to three times.

To request a refund, you can either log in your dashboard to request a refund on your own, or contact our customer support via info@drivebot.co.uk with your account details and reason.

Approved refunds will be processed within 2–3 business days on our side via our payment platform, powered by Revolut. However, the time it takes for the refund to appear on your statement may vary depending on your bank.