Test Centre: Erith
Date: 7th July 2025
Test Centre: Tolworth (London)
Date: 1st August 2025
Test Centre: Wood Green
Date: 22nd July 2025
Test Centre: Croydon
Date: 14th July 2025
Test Centre: Tolworth (London)
Date: 1st July 2025
Test Centre: Pinner
Date: 29th July 2025
Test Centre: Isleworth
Date: 18th July 2025
Test Centre: Barking (Tanner Street)
Date: 9th July 2025
Test Centre: Hither Green
Date: 27th July 2025
Test Centre: Hendon
Date: 4th July 2025
Test Centre: Erith
Date: 7th July 2025
Test Centre: Tolworth (London)
Date: 1st August 2025
Test Centre: Wood Green
Date: 22nd July 2025
Test Centre: Croydon
Date: 14th July 2025
Test Centre: Tolworth (London)
Date: 1st July 2025
Test Centre: Pinner
Date: 29th July 2025
Test Centre: Isleworth
Date: 18th July 2025
Test Centre: Barking (Tanner Street)
Date: 9th July 2025
Test Centre: Hither Green
Date: 27th July 2025
Test Centre: Hendon
Date: 4th July 2025
Requesting a swap of examiner is possible in the UK, but it is tightly controlled. Below you will find a step-by-step guide that explains the policy, legitimate grounds, and what to do if issues surface on test day.
Most test centres use an automated rota managed by the Driver and Vehicle Standards Agency (DVSA). Examiners are assigned according to:
• Daily staffing levels
• Category of test (car, motorcycle, etc.)
• Planned breaks and observation sessions for quality assurance
You are only told your examiner’s name minutes before the practical begins, making informal “examiner shopping” impossible.
Variables such as examiner availability, seniority, or whether you require a manual or automatic car route can all affect allocation. Special-needs flags on the booking system may also direct you to examiners trained in accessibility.
If you are related to, have a close friendship with, or have recently been instructed by an examiner, the DVSA views this as a potential conflict. You may request re-allocation to protect exam integrity.
Learners who require a signer, interpreter, or an examiner familiar with particular medical protocols (e.g., autism guidance) can ask for a change. Provide details when you book or as soon as circumstances arise.
Evidence of previous discriminatory remarks, aggressive behaviour, or breaches of the DVSA Code of Practice are taken seriously. Complaints should reference dates, witnesses and, where possible, written records.
• 5 working days’ notice is ideal for weekday car tests.
• 10 working days are recommended for motorcycle, lorry or bus tests.
Last-minute requests are considered only for urgent conflicts (e.g., examiner becomes a family member’s partner after you booked).
The quickest route is to phone 0300 200 1122 (Mon–Fri, 8 am–4 pm). Alternatively, use the “change driving test” option in your GOV.UK account or email customerservices@dvsa.gov.uk. Select “DVSA change test” if using the drop-down menus.
• Doctor’s letters for disability accommodations
• Screenshots of inappropriate social-media contact with an examiner
• Statement from your Approved Driving Instructor (ADI) confirming a conflict of interest
Attach clear copies; original documents are not required.
Arrive 15 minutes early. Calmly explain your concern and reference any existing complaint numbers. Managers can re-allocate an examiner if another is free; if not, you may be offered a free rebooking.
Unhappy post-test? Complete form CT17 within 5 working days or email complaints@dvsa.gov.uk. Be factual—DVSA will listen to in-car audio, route logs and CCTV where available. They can void a test, arrange a retest, or dismiss the complaint.
A 2022 Freedom of Information response showed 1,310 requests to change examiners; 286 (22 %) were approved. The top accepted reasons were medical accommodations (46 %), conflict of interest (32 %), and proven misconduct (11 %).
• Yasmin, Birmingham: Granted a change after discovering her allocated examiner was a neighbour—DVSA approved within 48 hours.
• Owen, Bristol: Claimed bias but lacked evidence; request refused, test proceeded, he later passed.
These examples highlight that documented proof is crucial.
Pros:
• Guarantees a fresh examiner.
• Offers more prep time.
Cons:
• £62 weekday fee if moved inside the cancellation window.
• Possible 3-month wait in busy areas, unless you use a driving test cancellation checker.
Third-party apps scan GOV.UK for earlier slots. Choose services that:
• Comply with DVSA terms (no bots causing site overload).
• Limit daily queries.
• Refund if they fail to “find driving test cancellations” by an agreed date.
False. You can only cite valid grounds; personal preference or rumours about strict pass rates are insufficient.
DVSA statistics show pass rates vary by only 2-3 % between examiners. Requesting a change, when justified, does not label you a trouble-maker.
• Box breathing or 4-7-8 method in waiting room.
• Visualise key manoeuvres.
• Avoid caffeine overload and arrive early to acclimatise.
Ask your ADI to role-play strict and relaxed personas. Rotate routes, including dual carriageways and busy roundabouts, so a surprise examiner feels routine.
• Booking, changes, complaints: 0300 200 1122
• Textphone: 0300 201 0072
• ADINJC (National Joint Council)
• MSA GB (Motor Schools Association of Great Britain)
• Disability Rights UK: 0330 995 0400
• RNID Text Relay for hearing-impaired candidates
• Scope helpline: 0808 800 3333
No. If DVSA accepts your reason, the allocation is swapped at no cost. However, rescheduling the entire test may incur the standard fee.
Yes, but only for accessibility reasons (e.g., reader/scribe service). Conflicts of interest rarely arise because theory tests are computer-based.
DVSA keeps requests confidential. An examiner removed from your booking will not be told why or even that a request came from you.
You may lodge an appeal with a magistrates’ court within six months, yet the court cannot overturn the result—only order a free retest if bias is proven.
DVSA aims to keep your original slot. If no suitable examiner is available, you’ll be offered the earliest alternative date matching your availability.